Everything ForwardChat Can Do on Your WhatsApp
One AI assistant that replies, follows up, broadcasts, books appointments and collects payment, on the official WhatsApp Business API, built for how Malaysians actually chat.
AI Replies 24/7
Your AI answers every WhatsApp message in seconds, day and night, in Bahasa Malaysia, English, Chinese and Manglish. It uses only the business information you provide, and escalates to a human when a conversation needs one.
How WhatsApp automation worksTeach Your AI
New promo, new price, a question the AI keeps missing? Suggest the answer in plain language, our team reviews and publishes it, and your AI starts using it. No code, no flow charts.
See how teaching worksBroadcast & Campaigns
Send promotions to your opted-in list through the official WhatsApp Business API. Approved templates, scheduling, festive campaigns, personalization variables and tier-aware safe-send pacing built in.
WhatsApp broadcast in MalaysiaSmart Follow Up
A lead asks about price, then goes quiet. Smart Follow Up re-engages them automatically, nudging an unfinished lead a day later, then a few days later, and stops the moment a human steps in.
How multi-day follow up worksSales Handoff
The AI pre-qualifies leads using your own rules, then delivers only qualified buyers to your sales team, auto-tagged and with the full conversation context. Your closers stop wasting time on window shoppers.
How Sales Handoff qualifies leadsImage Recognition
Customers send photos: a product they want, a receipt, a damaged item. The AI recognises the image and replies with the right information instead of asking them to type it all out.
See image recognition in actionAI Work Report
Not message counts, money. See the new customers your AI captured, the enquiries caught after hours, and the hours your team saved, all in one owner-friendly report.
How to read the reportGoogle Calendar Booking Sync
The AI captures the appointment date and time inside the chat, confirms it back to the customer, then creates the event in your Google Calendar automatically. No more copying bookings by hand.
How calendar booking worksGoogle Sheets Lead Sync
Every lead the AI captures lands in your shared Google Sheet automatically, in real time. No Zapier, no manual export, and your team keeps working in the sheet they already use.
How Sheets sync worksIn-Chat DuitNow QR Payment
When a customer says they want to buy, the AI confirms the order and sends your DuitNow QR right in the chat. It works at 2am the same as 2pm, so the sale closes while the customer is still hot.
Accept payments in WhatsAppEvery plan runs on the official WhatsApp Business API, keeps your existing number, and includes White Glove Setup, our team configures everything for you. See which features come with each plan or see how setup works.
See These Features on Your Own WhatsApp
From RM299/month. 7-day free trial, no credit card required.