ForwardChat vs SleekFlow
An honest, side-by-side comparison to help Malaysian businesses choose the right WhatsApp automation platform.
Comparing with sleekflow.io , information accurate as of March 2026
SleekFlow is a capable omnichannel platform trusted by 1,500+ enterprises, with a free Startup tier and Ringgit pricing for Malaysia. ForwardChat is cheaper at entry, Manglish native, set up for you, and adds no markup to Meta's message fees. Different tools for different scales.
Feature-by-Feature Comparison
| Feature | ForwardChat | SleekFlow |
|---|---|---|
| Starting Price | RM299/month | RM469/month (Pro AI, RM379 if paid yearly) |
| Mid-Tier | RM499/month (Growth) | RM1,419/month (Premium AI, RM1,179 yearly) |
| Currency | RM (Ringgit) | RM on the Malaysia page, USD in the app |
| Meta message fees | You pay Meta directly, no markup | USD15/month per channel + SleekFlow rate card |
| Channels | WhatsApp (focused) | WhatsApp, Instagram, Messenger, SMS, Live Chat |
| AI Languages | BM, English, Chinese, Manglish (native) | Multi-language (AI-based) |
| Setup | White Glove | Self-service + onboarding support |
| In-chat Payments | DuitNow QR + payment details in chat | Payment links |
| E-commerce Sync | Not yet | Shopify, WooCommerce |
| Free Trial | 7 days, full Growth features | 7 days, plus a free Startup tier capped at 100 contacts |
| Target Market | Malaysian SMEs | Global enterprises (80+ countries) |
| Local Support | Yes, Puchong, Selangor | Regional offices (SG, HK, MY) |
Where ForwardChat Wins
Cheaper to Start, and No Message Markup
ForwardChat starts at RM299/month against SleekFlow Pro AI at RM469. On top of its subscription SleekFlow charges USD15 per month per WhatsApp channel plus its own messaging rate card. ForwardChat uses Bring Your Own WABA, so you pay Meta directly at standard rates with nothing added.
Built for Malaysia
ForwardChat is purpose-built for Malaysian SMEs with native Manglish, BM, and Chinese support, not a global platform adapted for local use.
White Glove Setup
We set up your entire chatbot for you. SleekFlow offers onboarding support, but you still need to configure flows and integrations yourself.
Where SleekFlow Wins
True Omnichannel
SleekFlow connects WhatsApp, Instagram, Messenger, SMS, and live chat in one inbox, ideal for businesses with customers across multiple platforms.
E-commerce Integrations
Its Commerce Hub connects Shopify and VTEX to sync customers, orders and carts into the conversation. Ideal for online stores running on those platforms.
Enterprise Track Record
SleekFlow is trusted by 1,500+ enterprises globally with offices in Singapore, Hong Kong, and Malaysia. Proven at scale for larger operations.
Who Should Choose What?
Choose ForwardChat
Malaysian SMEs who want affordable WhatsApp automation in Ringgit with Manglish-native AI and done-for-you setup
Choose SleekFlow
Businesses needing omnichannel support, e-commerce integrations, or enterprise-scale operations
Frequently Asked Questions
Ready to Try ForwardChat?
See why Malaysian businesses choose ForwardChat over SleekFlow. Start your 7-day free trial with White Glove Setup, we configure everything for you.