ForwardChat vs SleekFlow
An honest, side-by-side comparison to help Malaysian businesses choose the right WhatsApp automation platform.
Comparing with sleekflow.io , pricing last reviewed 8 October 2026
SleekFlow is a capable omnichannel platform trusted by 1,500+ enterprises, with AI Agents included on Pro and Ringgit pricing for Malaysia. ForwardChat is cheaper at entry, Manglish native, set up for you, and adds no markup to Meta's message fees. Different tools for different scales.
Feature-by-Feature Comparison
| Feature | ForwardChat | SleekFlow |
|---|---|---|
| Starting Price | RM299/month (one-time RM1,000 AI setup fee on monthly billing, free on quarterly or annual) | RM399/month Pro, RM4,788 billed yearly (verified 8 Oct 2026) |
| Mid-Tier | RM499/month Growth (one-time RM1,000 AI setup fee on monthly billing, free on quarterly or annual) | RM1,199/month Premium, RM14,388 billed yearly |
| Currency | RM (Ringgit) | RM on the Malaysia page, USD in the app |
| Meta message fees | You pay Meta directly, no markup | RM50/month WhatsApp number hosting + per-message rates |
| Channels | WhatsApp (focused) | WhatsApp, Instagram, Messenger, SMS, Live Chat |
| AI Languages | BM, English, Chinese, Manglish (native) | Multi-language (AI-based) |
| Setup | White Glove | Self-service + onboarding support |
| In-chat Payments | DuitNow QR + payment details in chat | Payment links |
| E-commerce Sync | Not yet | Shopify, WooCommerce |
| Free Trial | 7 days, full Growth features | 7-day Pro trial, no credit card |
| Target Market | Malaysian SMEs | Global enterprises (80+ countries) |
| Local Support | Yes, Puchong, Selangor | Regional offices (SG, HK, MY) |
Where ForwardChat Wins
Cheaper to Start, and No Message Markup
ForwardChat starts at RM299/month (one-time RM1,000 AI setup fee on monthly billing, free on quarterly or annual) against SleekFlow Pro at RM399/month (RM4,788 billed yearly). On top of its subscription SleekFlow charges RM50/month for WhatsApp number hosting plus per-message rates. ForwardChat uses Bring Your Own WABA, so you pay Meta directly at standard rates with nothing added.
Built for Malaysia
ForwardChat is purpose-built for Malaysian SMEs with native Manglish, BM, and Chinese support, not a global platform adapted for local use.
White Glove Setup
We set up your entire chatbot for you. SleekFlow offers onboarding support, but you still need to configure flows and integrations yourself.
Where SleekFlow Wins
True Omnichannel
SleekFlow connects WhatsApp, Instagram, Messenger, SMS, and live chat in one inbox, ideal for businesses with customers across multiple platforms.
E-commerce Integrations
Its Commerce Hub connects Shopify and VTEX to sync customers, orders and carts into the conversation. Ideal for online stores running on those platforms.
Enterprise Track Record
SleekFlow is trusted by 1,500+ enterprises globally with offices in Singapore, Hong Kong, and Malaysia. Proven at scale for larger operations.
Who Should Choose What?
Choose ForwardChat
Malaysian SMEs who want affordable WhatsApp automation in Ringgit with Manglish-native AI and done-for-you setup
Choose SleekFlow
Businesses needing omnichannel support, e-commerce integrations, or enterprise-scale operations
Frequently Asked Questions
Ready to Try ForwardChat?
See why Malaysian businesses choose ForwardChat over SleekFlow. Start your 7-day free trial with White Glove Setup, we configure everything for you.